Overview: A workflow failure means critical data is not flowing between systems. This requires rapid attention.

Immediate Triage:

1. Log into your automation platform account (Make.com/n8n
).

2. Check the ‘History’ or ‘Runs’ section for the specific error code and failure message.

3. Check the linked systems (e.g., is your CRM or email service down?).

Escalation: If the error message is cryptic, capture the full screenshot and submit it immediately via the high-priority ticket system.